Introduction and scope

Key terms used in this policy are defined below to help you understand how we handle data when providing legal support services to consultant and related users.

AgentHubPro collects data that you provide directly, data collected automatically during use of our services, and data received from third-party partners necessary to deliver legal support and comply with regulatory requirements applicable to real estate consulting.

When you interact with AgentHubPro, you may provide the following categories of personal data required to deliver our services:

• Identity and contact details: name, business name, email address, telephone number, postal address used for account setup and client communications.
• Professional and licensure information: consulting license numbers, agency affiliation and business registration details relevant to providing legal support to consultant.
• Property and transaction details: property addresses, contract terms, transaction values, client roles (buyer, seller, agent) and supporting documents uploaded to the platform.
• Verification documents: identification or corporate documents provided where necessary for compliance checks or anti-funds laundering requirements, limited to data necessary for legal obligations.
• Communications and case notes: messages platform with our legal team, case instructions, notes and documents uploaded in the course of receiving support.
• Payment and billing information: payment method details and invoicing information when you purchase paid services through AgentHubPro, processed via authorised payment processors.

When you visit AgentHubPro.pro or use our platform, we collect certain information automatically to operate and improve the service:

• Technical device information: IP address, device type, operating system and browser version used to access the service.
• Usage data: pages visited, features accessed, timestamps, session duration and interactions within the platform for analytics and troubleshooting.
• Cookies and similar identifiers: unique identifiers stored in your browser or device settings to remember preferences and measure site performance.
• Location data: approximate location inferred from IP address to support localization of services; precise geolocation is not collected without explicit consent.
• Error and diagnostic data: logs, crash reports and diagnostic information necessary to maintain platform stability and security.
• Analytics and performance metrics: aggregated and anonymized statistics used to understand platform usage and improve service design.

AgentHubPro may receive data about you from trusted third parties when this is necessary to provide services, complete transactions or comply with legal requirements. We limit such data to what is relevant for the stated purposes.

• Payment processors and business institutions for billing and payment reconciliation.
• Identity verification and compliance providers to perform checks required by law or regulatory guidance for property transactions.
• Cloud hosting, analytics and technical service providers that enable platform operations and performance monitoring.

We process personal data for a limited set of purposes that are necessary for delivering our services to consultant and for compliance with applicable laws:

• To provide and manage the legal support services you request, including contract review, document drafting and case management.
• To verify identities and perform compliance checks that are necessary for regulated consulting activities.
• To communicate with users about service updates, case status, scheduling and support inquiries.
• To process payments, issue invoices and manage billing-related inquiries through authorised payment partners.
• To detect, prevent and contribute security incidents, fraud or misuse of the platform.
• To perform analytics and product improvements aimed at enhancing platform reliability and user experience.
• To comply with legal obligations, requests from regulators or law enforcement when required by Thai law or other applicable law.
• To provide optional marketing communications where you have given consent, including updates about AgentHubPro services and resources.

We rely on one or more lawful bases when processing personal data. The applicable basis depends on the specific processing activity and the jurisdictional requirements.

• Performance of a contract: processing necessary to provide services you have requested or to take steps at your request prior to entering a contract.
• Legal obligation: processing required to comply with statutory, regulatory or law enforcement obligations in Thailand or other applicable jurisdictions.
• Legitimate interests: processing necessary for platform security, fraud prevention, analytics and business operations, balanced against individual rights and interests.
• Consent: where required by law or for optional features (such as marketing or certain tracking), we rely on your consent which you may withdraw at any time.

We use cookies and related technologies to operate the website, provide basic functionality, and obtain analytics information to improve services. You can manage cookie preferences via browser settings or provided consent controls.

Common cookie types used on AgentHubPro.pro include session cookies (expire after session), persistent cookies (stored for a period), functional cookies (remember preferences), analytics cookies (measure usage) and security cookies (protect accounts).

Categories: essential (required for core functionality), performance/analytics (used to analyze usage), functional (remember user choices), advertising/marketing (used with consent to deliver relevant communications).

You can manage cookies through your browser settings to block or delete cookies. Some features may be affected if essential cookies are disabled. For analytics and marketing cookies you can opt out via consent controls on the site or by adjusting your device settings.

View full cookie policy at https://AgentHubPro.pro/cookie-policy

AgentHubPro shares personal data with third parties only when necessary to provide the service, to comply with legal obligations, or with your consent. Recipients are bound by contractual controls limiting use to permitted purposes.

• Service providers and subprocessors that perform hosting, analytics, payment processing and customer support.
• Legal advisors and external counsel engaged to provide specialist legal support or to assist with dispute resolution.
• Regulatory authorities, courts or law enforcement when disclosure is required by law or to defend legal rights.
• Counterparties to a transaction (for example, other consultant, buyers or sellers) where sharing is necessary to execute contracts and you have provided consent or there is a lawful basis to share.
• Acquirers or partners in the event of a business restructuring, sale or merger, subject to appropriate safeguards.
• Aggregated or anonymized datasets that do not identify individuals and are used for reporting and product development.

AgentHubPro may transfer personal data to recipients located in countries outside Thailand for hosting, analytics, payment processing or legal support coordination. Transfers are limited to the data necessary for the relevant purpose and comply with applicable legal requirements.

Where transfers occur, we implement appropriate safeguards such as contractual protections with service providers, technical measures like encryption, and assessment of recipient practices to maintain an adequate level of protection for personal data.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to meet legal obligations, resolve disputes and enforce agreements.

Account information and user profile data are retained for the duration of your relationship with AgentHubPro and for a reasonable period thereafter to meet tax, accounting and legal requirements under Thai law.

Communications and case-related documents are retained for periods appropriate to the nature of the matter, client instructions and applicable recordkeeping obligations; specific retention periods may vary by document type.

System logs and diagnostic data are retained for a limited time to support security monitoring and incident response, typically subject to internal schedules that balance operational needs and privacy considerations.

When retention periods expire or you request deletion where applicable, we remove or anonymize personal data in our systems unless continued storage is required by law. Deletion requests are processed in accordance with applicable legal and contractual obligations.

AgentHubPro uses administrative, technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration and destruction. Measures are reviewed periodically and updated in line with industry practices and regulatory expectations.

• Encryption of data in transit (TLS) and at rest where appropriate, along with secure key management practices.
• Access controls, role-based permissions and regular audits to limit access to personal data to authorized personnel only.
• Regular backups, vulnerability scanning and an incident response process to detect and address security issues promptly.

Subject to applicable law, users have rights regarding their personal data. Requests should be submitted using the contact details below. We follow identity verification steps to protect privacy before acting on requests.

• Right to access: obtain confirmation of whether we process your personal data and receive a copy of that data.
• Right to rectification: request correction of inaccurate or incomplete personal data.
• Right to erasure: request deletion of personal data where retention is no longer necessary and there is no overriding legal basis to retain it.
• Right to restriction of processing: request limitation of processing under certain conditions.
• Right to object: object to processing based on legitimate interests or for direct marketing purposes.
• Right to data portability: receive personal data in a structured, commonly used machine-readable format where applicable.
• Right to withdraw consent: withdraw consent where processing is based on consent, without affecting processing carried out prior to withdrawal.
• Right to lodge a complaint with a supervisory authority if you consider processing infringes applicable data protection laws.

Although AgentHubPro is incorporated and operates in Thailand, we recognize that certain EU data protection provisions may apply where we process the personal data of European Union residents. Where GDPR obligations apply, we take appropriate measures to respect those rights and requirements.

GDPR may apply to specific processing activities involving EU residents. In such cases, legal bases, data subject rights and transfer safeguards will be observed. Requests from EU residents will be handled in accordance with applicable GDPR procedures and timelines.

• Lawful basis for processing personal data in relation to consulting support and legal services, including contract performance, compliance with legal obligations, and legitimate interests such as fraud prevention and secure operation of AgentHubPro services.
• Types of personal data processed: contact details, identification documents, transaction records, property listing information, communications logs, and technical metadata necessary to deliver and improve legal support for real estate consultant.
• How we use personal data: to provide contract review and compliance guidance, to communicate about case status and administrative matters, to perform identity checks where required by law, and to analyze service performance in an aggregated, anonymized form.
• Data retention and minimization: personal data is retained only as long as required for the specific purpose or to satisfy statutory retention periods; unnecessary data is deleted or anonymized in accordance with internal retention schedules.

If you consider that processing of your personal data by AgentHubPro is not compliant with applicable data protection requirements, you may raise a concern with our data protection contact or lodge a complaint with the relevant supervisory authority in Thailand. We document complaints and seek to address them using a structured internal review. Our responses explain actions taken and any available remedies.

You have certain rights in relation to personal data we hold about you, including the right to access, correct inaccurate information, request restriction of processing for specific purposes, request portability of your data where applicable, and request deletion where retention is no longer necessary under applicable law. Requests should include sufficient detail to identify the data and the account or matter involved.

[email protected]

We aim to acknowledge receipt of data rights requests within 7 business days and to complete standard requests within 30 calendar days. Complex requests or those requiring verification of identity may take longer; we will inform you promptly if additional time is needed and explain the reason for any extension.

AgentHubPro may send informational updates, service announcements, or industry insights relevant to real estate consultant when you have consented or where we have a permissible interest. Marketing content focuses on regulatory updates, contract templates, and procedural guidance rather than promotional claims about outcomes.

You may opt out of marketing communications at any time by using the unsubscribe link in marketing emails, adjusting your communication preferences in your account settings, or contacting our privacy team. Unsubscribing from marketing does not affect transactional messages necessary to deliver services you requested.

AgentHubPro services are intended for adult professionals and business users. We do not knowingly collect personal data from children under the age of 18 for the provision of legal support to consultant. If we become aware of data collected about a minor in breach of this policy, we will take steps to remove the information in accordance with applicable law.

Our site and communications may contain links to third‑party resources, law databases, government portals, or software vendors used to support consultant services. AgentHubPro is not responsible for the privacy practices or content of external sites. Review third‑party privacy notices before sharing personal data with those services.

AgentHubPro shares personal data with third parties only when necessary to provide the service, to comply with legal obligations, or with your consent. Recipients are bound by contractual controls limiting use to permitted purposes.

View full cookie policy at https://AgentHubPro.pro/cookie-policy

We review privacy policies periodically to reflect legal, operational, or technological changes. Material updates will be posted on AgentHubPro.pro with the revision date. Non‑material clarifications or minor edits may be applied without separate notice; if a change significantly affects your rights or how we process your data, we will provide more prominent notice.